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Frequently Asked Questions
Please read our FAQs for answers to some of the most common questions.
Frequently asked questions
The easiest way to book is through our website www.westernescapenl.com/book-online. Select the date and time that you would like to book and complete the online registration.
Western Escape NL is located at Nomad Stages studio located at 76B Main St. in Stephenville, NL. This is our original studio that is located behind Backyard Liquidation and shares an entrance with Debbie's Video.
The cost to play Western Escape NL is $23 per player ages 13+ and $18 per player aged 5 - 12. Children under the age of 4 will not be charged, but do count towards the headcount in the room.
Your escape room booking must be pre-paid online to reserve your booking. If you need to make a change to your booking, please call us at (709)214-2225 or email info@westernescapenl.com at least 24 hours in advance. No changes can be made with less than 24 hours notice.
All Escape Rooms must be pre-paid online at the time of booking.
Our game is created to be challenging, so children under the age of eight may have trouble with some of our obstacles and clues. Younger children can play and still have a blast with their family and friends. Children twelve and younger must have a paying adult player accompany them.
Teams should have a minimum of 2 plays, but 4 players are recommended. The maximum allowed in the room during any game is 6 players. Please note that the play area is fairly small and small sections, including a cave area. If you are booking a group larger than 4, please contact us so we can add the additional players to your party.
Dragon’s Hollow includes physical elements that may not be accessible to all players. Participants must be able to crouch or crawl briefly, as some sections require entering or exiting through a raised doorway under 4 feet in height. If you or someone in your group has mobility concerns, please contact us before booking — we’re happy to discuss accommodations.
No! All bookings are private!
Teams should arrive 5 - 10 minutes before you are scheduled to play. If you arrive late you could end up with less time to play.
Each game runs for 60 minutes.
No! The door is never actually locked and players can leave the room to go to the washroom. Our guide can also enter the room to give you hints when requested.
Teams can request up to three hints from our guide to help you escape the room. We recommend requesting one approximately every 15 minutes if you get stuck on a clue.
Arrive 5 - 10 minutes early. This gives you time to get checked in, and listen to the Quest Guide outline some important info.
Allow for a few minutes after your game to take pictures, return any room items you might still have in your pockets, and gather your stuff.
Bring a set of indoor footwear with you in case of rain or snow. Outdoor footwear is not permitted in our rooms.
Cameras, and writing utensils are not permitted in our rooms.
No Spoilers! Keep the secrets of our rooms to yourselves so everyone can enjoy the surprises. That means no photos or videos inside the rooms.
We do not recommend children under eight years of age playing our games. Children twelve and under require adult accompaniment.
Standard room:
🔥 Difficulty: 4/5 – Challenging
This adventure is best suited for groups with some escape room experience. It features multi-step puzzles, teamwork-based trials, and observation-driven riddles across multiple rooms. Families with older kids and teens love it, but adults will find their brain power tested too!
Modified Room: (Available when requested on your booking form)
🌟 Difficulty: 3/5 – Moderate Challenge
This version of Dragon’s Hollow has been slightly modified to offer a smoother experience for newer players. With streamlined puzzles and helpful hints, it's a great choice for families, first-timers, and younger teams—while still delivering exciting elemental trials and clever surprises!
A: At Western Escape Nl, we understand that sometimes delays are unavoidable, but punctuality is crucial to ensure everyone can fully enjoy their experience. If you arrive late, your time in the escape room will be reduced accordingly, as your session will still end one hour from the original start time. Please note that if you arrive more than 30 minutes late, you will be considered a no-show, and your session will be cancelled without a refund. To avoid any disappointment and to fully step into the spotlight and solve the mystery, we recommend arriving at least 10 minutes before your scheduled time. We look forward to your daring escape!