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Frequently Asked Questions

Please read our FAQs for answers to some of the most common questions.

  • How many players can play.
    Teams should have a minimum of 2 plays, but 4 players are recommended. The maximum allowed in the room during any game is 5 players.
  • When should I arrive for my escape room?
    Teams should arrive 5 - 10 minutes before you are scheduled to play. If you arrive late you could end up with less time to play.
  • Will there be other players in the room with us?
    No! All bookings are private!
  • Am I actually locked in the room?
    No! The door is never actually locked and players can leave the room to go to the washroom. Our guide can also enter the room to give you hints when requested.
  • Where is Western Escape NL located?
    Western Escape NL is located at Nomad Stages studio located at 76B Main St. in Stephenville, NL. This is our original studio that is located behind Backyard Liquidation and shares an entrance with Debbie's Video.
  • What is your cancellation policy?
    Your escape room booking must be pre-paid online to reserve your booking. If you need to make a change to your booking, please call us at (709)214-2225 or email info@westernescapenl.com at least 24 hours in advance. No changes can be made with less than 24 hours notice.
  • How many hints can my team receive?
    Teams can request up to three hints from our guide to help you escape the room. We recommend requesting one approximately every 15 minutes if you get stuck on a clue.
  • How do I book an escape room?
    The easiest way to book is through our website www.westernescapenl.com/book-online. Select the date and time that you would like to book and complete the online registration.
  • Is there an age limit to play an escape room?
    Our game is created to be challenging, so children under the age of eight may have trouble with some of our obstacles and clues. Younger children can play and still have a blast with their family and friends. Children twelve and younger must have a paying adult player accompany them.
  • How do I pay?
    All Escape Rooms must be pre-paid online at the time of booking.
  • How long is each game?
    Each game runs for 60 minutes.
  • How much does the escape room cost?
    The cost to play Western Escape NL is $23 per player ages 13+ and $18 per player aged 5 - 12. Children under the age of 4 will not be charged, but do count towards the headcount in the room.
  • Are there any tips for participating in an Escape Room?
    Arrive 5 - 10 minutes early. This gives you time to get checked in, and listen to the Quest Guide outline some important info. Allow for a few minutes after your game to take pictures, return any room items you might still have in your pockets, and gather your stuff. Bring a set of indoor footwear with you in case of rain or snow. Outdoor footwear is not permitted in our rooms. Cameras, and writing utensils are not permitted in our rooms. No Spoilers! Keep the secrets of our rooms to yourselves so everyone can enjoy the surprises. That means no photos or videos inside the rooms. We do not recommend children under eight years of age playing our games. Children twelve and under require adult accompaniment.
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